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Terms of use

These terms govern your use of the FoilPress website and any enquiries sent through it. By using the site, you agree to these terms and to lawful, responsible use of the information provided.

1. Using this website properly

FoilPress provides this website for business and product information, customer support, and contact purposes. You may browse the site, read the content, and submit legitimate enquiries about presses, foils, spares, servicing, and related support. You must not use the site in a way that harms the site, disrupts access, or interferes with other users.

  • Do not attempt unauthorised access to any part of the site or systems linked to it.
  • Do not send malicious code, spam, or false enquiry details.
  • Do not copy, scrape, or reuse content for misleading commercial use.

You are responsible for ensuring that any information you submit is accurate and complete. If you contact FoilPress from Johannesburg, Roodepoort, Randburg, Midrand, Sandton, Germiston, or elsewhere in South Africa, you must still comply with these terms.

2. Product information and availability

FoilPress aims to keep product descriptions, service notes, and contact details current, but information may change without notice. Press specifications, foil options, lead times, installation details, and support availability can vary depending on stock, production requirements, and location. Written quotations, service confirmations, and order documents remain the final reference for any transaction.

Images, technical notes, and descriptive text are provided to help businesses assess suitability for card and packaging work. They are not a promise that every model or accessory will be available at all times. In South Africa, supply can be affected by import timing, workshop schedules, municipal access rules, and local operating conditions such as load-shedding or coastal humidity.

3. Orders, enquiries, and communication

Submitting an enquiry through the website does not by itself create a binding contract. A binding agreement only arises once FoilPress, acting through its authorised staff, confirms the relevant order, service request, or quotation in writing. Please keep copies of all emails and confirmations for your records.

  • Email enquiries may be sent through our contact form.
  • Site responses may come from the FoilPress team or from Astros Marketing (Pty) Ltd as operator of the website.
  • Response times can vary during busy workshop periods or public holidays.

If your request involves installation, training, servicing, or breakdown repairs, you may be asked for machine details, site access information, and a contact person on arrival. Accurate information helps avoid delay and reduces extra call-out costs.

4. Intellectual property and content ownership

All text, photographs, drawings, layout elements, logos, technical notes, and downloadable material on this site are protected by applicable intellectual property laws, unless stated otherwise. They belong to FoilPress or are used with permission. You may not reproduce, distribute, adapt, publish, or commercialise this material without prior written consent.

You may print or save reasonable copies for internal business reference, provided you do not alter the content and do not remove notices of ownership. Any unauthorised use of the content may result in legal action or a request to remove the material.

5. Limits on liability

FoilPress takes care to provide accurate and useful information, but the website is supplied on an as-is basis. To the fullest extent allowed by law, FoilPress and Astros Marketing (Pty) Ltd are not liable for indirect loss, loss of profit, production downtime, missed deadlines, or data loss arising from use of the website or reliance on site content.

This limit applies whether the issue comes from technical faults, incorrect user input, interrupted connectivity, or third-party systems outside our control. Nothing in these terms excludes liability that cannot lawfully be excluded under South African law.

6. Privacy, security, and governing law

Personal information submitted through the site will be handled for legitimate business purposes, including responding to enquiries, arranging support, and maintaining records. We may keep communication records for administration, service follow-up, and compliance purposes. Please do not send confidential material unless it is necessary for the enquiry and clearly identified.

  • Use secure email practices when sharing machine details or site access instructions.
  • Tell us promptly if your contact details change.
  • Report suspected misuse of the website through our contact form.

These terms are governed by the laws of the Republic of South Africa. Any dispute relating to website use will be handled under South African law and, where appropriate, in a competent court within the jurisdiction of Johannesburg.