How deliveries are arranged from Industria West
All outgoing orders are checked at our Industria West base before collection or dispatch. We confirm the item, serial number where needed, packing list and delivery address so the right press or consumable reaches the right site. For customers in Roodepoort, Randburg, Sandton, Midrand and Germiston, we can often schedule local delivery faster than out of town freight, depending on stock and workshop load.
For larger presses, we also check the receiving area at your premises. A machine that needs pallet movement, a tail lift or a forklift must be planned properly. If your site has narrow gates, basement access, restricted loading bays or municipal delivery time limits, let us know early so there are no delays on the day.
- Confirm the model or part number before payment and dispatch
- Share the delivery address, contact person and offloading details
- Tell us if you need lifting gear, pallet jack access or a tail lift vehicle
- Provide access notes for estates, factories and warehouse parks
Lead times for presses, foils and spares
Lead times depend on the item, quantity and current stock. Common foils, mounting materials and everyday spares may be available quickly, while presses, heaters, custom parts and calibration items can take longer. We will always give you the best available estimate before you pay, and if anything changes we will update you straight away.
For urgent production work, tell us what the job is and when it must run. If a packaging line is waiting on a repair, or a card run is booked for the week, we can advise whether collection, courier or workshop fitment is the quickest route. During public holidays, year-end shutdowns and heavy load-shedding periods, it is wise to place critical orders early so you do not sit with dead time in the factory.
- In-stock items can move faster than ordered-in parts
- Custom work and imported components need longer planning
- Urgent jobs should be flagged before payment is made
- Large orders may be split to keep production moving
Nationwide supply for card and packaging sites
We supply presses and foils nationwide, not only in Johannesburg. Orders can go to Cape Town, Durban, Gqeberha, Pretoria, Bloemfontein, Polokwane and smaller industrial towns as required. For out of province deliveries, we match the transport method to the size and urgency of the load, whether that means road freight, courier or scheduled delivery with a return load.
If you are ordering for a branch plant or a contract packer, we can send the consignment to the main receiving point or directly to the production site. This helps when your team needs press accessories for several locations, or when a replacement unit must reach a line that cannot stop for long. Coastal humidity can affect how some consumables are stored, so we recommend keeping foil rolls and sensitive parts in a dry area until use.
- Road freight is used for heavier presses and bulk cartons
- Courier suits smaller spares and consumables
- Branch deliveries can be arranged for multi-site operations
- Storage advice is provided for coastal and high-humidity areas
What to check before a press arrives
Before delivery day, make sure the installation point is ready. The floor should be level and clear, the electrical supply must match the machine requirements, and the path from the loading point should be free of obstacles. If the press needs final installation or operator training, we will schedule that work so it happens without holding up production.
It also helps to have your foils, dies and sample material on hand. That way we can confirm pressure, heater setting and register on the first visit. If the site runs on generator backup or has frequent power cuts, please tell us so we can plan testing around the power situation. A quick heads-up on breaker size and plug type can save a wasted trip.
- Clear the installation area and loading route
- Check power supply, plugs and breaker capacity
- Have dies, sample board or carton and foil ready
- Tell us about generator use or unstable supply
Receiving, offloading and proof of delivery
When the shipment arrives, inspect the outer packaging before signing. If there is visible damage, note it on the delivery paperwork and take photos straight away. Keep all packing material until you have checked the item, because some transport claims need the original crates, pallets or wrap. For valuable equipment, we recommend that the receiving staff sign only once the count and condition have been checked.
We can assist with a proof of delivery copy, tracking details and the dispatch note if you need to reconcile stock or close out a purchase order. For businesses in industrial parks around Johannesburg, the receiving clerk and the warehouse team should both know who is expecting the load. It is a small step, but it avoids confusion when the truck arrives and nobody wants to take the carton.
After delivery support and next steps
Once your press or consumables are on site, our support team can assist with installation, operator training, preventive servicing, breakdown repairs, heater calibration, pressure setup, die mounting, foil matching, spares supply and production optimisation. If something does not look right after delivery, send us the details with photos and the machine model so we can advise the fastest fix.
For customers setting up a new line or expanding from a small craft operation to higher volume work, we can also help you plan the next order so you are not caught short on foils or consumable parts. It is better to order what you need before the last roll runs out, not after.
- Send a message through our contact form with your delivery address and order details
- Include the site contact name and phone number
- Tell us if the order is urgent or tied to a production deadline
- Ask for installation or training if the machine is going straight into service
